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SONY ERICSSON
Please call us on:
01296 331122
Before sending your phone.
We will need to take some details from you so that we know to expect your
phone. We aim to have a 48hr turnaround, however
during busy times and postal strikes this time may increase. We will inform
you of any delays over the phone before you send the phone to us.
F.A.Q.s
What is Direct Unlocking?
This is a process by which your phone can be unlocked.
It involves us physically attaching your phone to our unlocking equipment
via Cable or testpoint. This is a more reliable way of unlocking your
phone as some codes purchased over the internet do not work and no refunds
are given.
How
long will it take you to unlock my phone?
We aim to have a 48hr turnaround from when we receive
your phone to when it is dispatched back to you. Sometimes there may be
a delay but we will inform you of this when you call us before sending
your phone.
Why
isn't my phone model mentioned on your website?
As you have probably noticed, new phones are being released onto the market
all the time. We do try to keep the website up to date, but as we are
only a small company, we don't always get the chance!
If your model is not listed, it doesn't mean we can't unlock it. Please
call us to double check your model number.
How
will you return my phone?
We always use Royal Mail Special Delivery service to return your phone
as it will be fully insured during transit and requires a signature from
yourself when it gets delivered. We always pack the phones in plenty of
bubblewrap for safety.
The
Makes & Models that we can unlock are constantly changing.
If you cannot find your make and model please ring us on:
01296
331122
Shop is open 9am-6.30pm Mon-Sat
An answering machine service is available outside these
hours
We
aim to have a 48hr turnaround with the unlocking process,
However, this is not always possible.
Please call us before sending your phone to find out
if we can unlock your handset and our
estimated time before dispatch back to you.
